These are the terms & conditions for using this website. If you use the site, you are deemed to have accepted them.

Use of this website

The information on this site is for general information purposes only and is not an advertisement.  We accept no responsibility for any loss that may arise from access to or reliance on information contained in this site.

Links

We are not responsible for the content of any external internet sites that link to this site.  This site provides links to some external websites which are outside of the control of RCR Industrial Flooring or its Group companies, and RCR is not responsible for the content of these sites.

Copyright

The contents of this site are protected by copyright under international conventions. Unless indicated to the contrary, all materials on this website including design, text, graphics and photographs are the copyright of RCR Industrial Flooring S.L.U. or its Group companies.

You are permitted to read the contents and make copies for your own personal use. You may also give copies (in paper or electronic form) of reasonable extracts on an occasional basis, free of charge to colleagues and clients for their personal use, on terms that
• we are acknowledged as the source;
• the text is not altered in any way;
• the attention of recipients is drawn to this

All other use and copying of any of the contents of this site, whether directly or by means of a hypertext link, is prohibited unless the prior written consent of RCR Industrial Flooring has been obtained.

Restrictions

Where access to restricted parts of this site is subject to more specific terms, those terms apply instead. Copying from websites of third parties is subject to any requirements applicable to those sites. All electronic links to any part of this site require our consent. Please email requests to info@rcrindustrialflooring.com.

Virus protection

We cannot guarantee that this site and its document delivery system will operate in accordance with your expectations or will be error free and virus free. Although steps have been taken to ensure that this site is free from viruses, you should procure your own virus protection.

Site errors

If you are aware of any errors on this website please contact us by email at info@rcrindustrialflooring.com and we shall endeavour to correct it.

Site updates

We reserve the right to update, modify, or close this site at any time and to vary or amend these terms and conditions from time to time. Any changes shall take effect upon posting to this site.

Third party websites

The website contains links to other websites. We are not responsible for the content of these websites, nor the privacy policies or practices of third party websites.

Governing law

Any information contained on this site is based on English law, which is the law governing this site.

Confidentiality

All email is sent in confidence for the addressee(s) only. Unauthorised use, dissemination, distribution, publication or copying of email communication is strictly prohibited.

A copy of our terms & conditions of trade are available on request.
In case of any query please contact our Group Communications Manager, Valentina Gonzáles – email info@rcrindustrialflooring.com.

Cookies

This website uses some cookies to improve your experience, and to help us learn about how visitors use our website.  A cookie is a small piece of data sent from our website and stored on your computer by your web browser.  Cookies are very common and harmless.  Cookies stay on your computer after you close your web browser, but only so we can know if you visit our website again.

These are the cookies we use, and why.

PHP session cookie

This is a single cookie which is created when you arrive at www.rcrindustrialflooring.com.  It records no information about you, your computer or your web browser, so you remain completely anonymous.  The cookie helps your visit to run smoothly – for example, by remembering which pages you have recently viewed so you can go back to them.  This cookie is used for nothing more, and as soon as you close your web browser, the cookie is immediately destroyed.

Google Analytics cookies

This website uses cookies relating to Google Analytics (named _ga and _gid). Google Analytics helps us to monitor how our site is being used, so that we can continually make improvements and add content which will interest our visitors.  The Google Analytics cookies do not store any personally identifiable information.  They log your IP address which indicates your location, but this information cannot be accessed by us through Google Analytics, as it is combined with other data and anonymised.  You can find out more about Google Analytics and these cookies by following this link to the Google Developers website: https://developers.google.com/analytics/devguides/collection/gtagjs/cookie-usage.
You can find out more information about cookies by visiting www.allaboutcookies.org.

If you wish to delete the cookies used by our website, you can do so.  In your web browser tools, there should be a section relating to cookies.  You should be able to either disable all cookies from all websites, or specifically the cookies for the RCR Industrial Flooring website.

Please get in touch with us if you have any questions or concerns.
If you have any concerns or questions, please contact our website administrator by e-mail at info@rcrindustrialflooring.com.

Privacy Notice

This privacy notice explains the personal data we collect from you and what we do with it.

Who is collecting the data?

The personal data you provide is being collected by RCR Industrial Flooring S.L.U., Calle Mirasierra, 5 2ºA, 28220, Majadahonda, Madrid, Spain.

What data is being collected?

When you contact us, we ask you to provide your name, company name, address, email address and business telephone number.  You might also choose to provide more information (eg, job title, social media profile) – in which case we will also collect and store this information. 

When and how is the data being collected?

We collect information when you fill out a form on this website, send us an email enquiry, telephone us, or write to us.  We also collect data from business cards we are given.

How will the information be used?

We will process your information firstly for the purpose of responding to your enquiry.  We may use data to personalise your visit to the website.  We will also send future occasional marketing communications to you by email.  If you provide your telephone number and mailing address we may also use these to stay in touch with you.

If we plan to use your personal data for a new purpose, we will communicate the changes to you before we start any new processing.

The legal basis for processing your data

By submitting your data through our website, or on email, by phone or post, you are confirming by your action that you consent to us processing the data you provide so that we can respond to your enquiry. 

We will also use your data to send you our occasional news by email in future.  The legal basis for us doing this is ‘legitimate interest’.  This means that because you’ve enquired about our services and given us your email address, we think you’d reasonably expect to hear from us in future about related products and services.  We only email a few times a year; and we only send to email addresses with a business domain.  You will be able to unsubscribe easily from these emails at any time.  If you’d rather we didn’t email you our newsletter, please put this in your message when you enquire.

If you wish to enquire without providing personal data please telephone us instead – but we may not be able to respond fully to your enquiry.

If you give us a business card at an event, we’ll ask for your consent to add you to our newsletter mailing list.

Data security

This website has an SSL certificate (https://), which means that the data you submit through this website is encrypted for security protection.  Please contact us if you have any queries about our IT security.
As we are an international group, please be aware that your data may be passed outside the EU and handled in non-EU data centres.

Sharing data

RCR Industrial Flooring S.L.U. owns a number of specialist industrial flooring companies around the world.  These trade as separate legal entities but come under the senior management control of RCR Industrial Flooring S.L.U.  A complete list of RCR group companies can be found on our website: https://www.rcrindustrialflooring.com/companies.  In order to provide good service, we may pass your data to any of our group companies – for example, so that the person with the right technical knowledge can respond to you; or so that someone can answer you in your own language. 

We will never pass your data to an organisation outside of the RCR Industrial Flooring group of companies, unless:
a) we have appointed them as a sub-contractor, agent, distributor or supplier and they need your data to process your enquiry or order;
b) we have appointed them as a Data Processor to carry out work on our behalf (for example, an IT company, marketing company, or credit checking agency); or
c) we are ever required to do so by law; in connection with legal proceedings; or to establish, defend or exercise our legal rights.

How long will your data be stored?

We store all data for two years from the date of last engagement with us.  This means, for example, that if in the course of two years the company you work for doesn’t buy from us, and you as an individual don’t contact us or open one of our email newsletters, we’ll remove your personal data from our systems and unsubscribe you from our email newsletter.  We’ll endeavour to contact you before the two-year period elapses to seek your consent to stay in touch.

Data accuracy

We want to ensure the data we hold about you is up-to-date.  If your details change, please let us know.

Your rights

As an individual you can be completely removed from our records at any time, at your request.  You also have the right to know what personal information we hold on you.  You have the right to unsubscribe from any of our marketing communications, even if you have previously given consent to receive them. 

If you have any queries or complaints about how we use your data please contact our Group Communications Manager, Valentina Gonzáles – email info@rcrindustrialflooring.com.

We reserve the right to update this statement at any time, without notice.